Message data could not be found

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject:

These errors are due to the fact that messaging data could not be found in the mtstore database. The router logs message tracking data in two parts (arrival and delivery or transfer). Delivery or transfer can be success or failure. The arrival logging is to show that a message made it to the server, the router then acts on that message and logs the action so that the messaging data can be updated.

In your case, the arrival data could not be found. It is unclear why that has happened. Does the error always involve "ISpy on office08"? Are there any other MT Collector errors in the log? Without having the MTC data and MTStore.nsf it is hard to troubleshoot. If you opened a support incident and provided your data we could replay the data and might track it down.

Feedback response number DSCK7RBSZP created by ~Lily Prefoomanader on 04/21/2009

Return to top

MT Collector: Failed updating entry... (~Carol Zekjipyb... 21.Apr.09)

. . Message data could not be found (~Tony Frokizenf... 21.Apr.09)

. . . . I have the same issue (~Kelly Cisresac... 16.Jun.09)

. . . . . . glad to hear that we're not alone w... (~Carol Zekjipyb... 30.Jun.09)

. . . . . . . . i've seen that (~Carol Zekjipyb... 16.Sep.09)

. . . . . . . . . . MT Collector: Failed updating entry... (~Evelyn Breboos... 2.Mar.10)

. . . . . . . . . . . . not really (~Carol Zekjipyb... 6.Apr.10)

. . . . . . . . . . . . MT Collector failed (~Emile Cisnugen... 15.Apr.10)

. . . . . . . . . . . . . . Same on FP5 (~Kelly Frofanas... 22.Oct.10)

. . . . . . . . . . . . . . . . Same on Domino 8.5.2 (~Sean Lopkisone... 27.Nov.10)

. . . . . . . . . . . . . . . . . . Experience the same issue on R8.5.2... (~Richard Rehipi... 19.Jan.11)

. . . . . . . . . . . . . . . . . . . . Fixed in 8.5.3 (~Dexter Loptumi... 11.Oct.11)

Printer-friendly

Search this forum

Member Tools

RSS Feeds

RSS feeds

	All forum posts RSS
	All main topics RSS